Terms and Conditions

 
 

Discalimer
This web site is provided "as is" and Optima Stainless does not warrant the accuracy, completeness, marketability, fitness for a particular purpose, or title to any of the data on its web site, any of the data linked to its web site, or any service provided herewith. Optima Stainless does not warrant that code, content, files, access, or any combination thereof are free of errors or corruptions.

In its sole discretion, and without liability, Optima Stainless at any time and without notice may terminate or restrict user's access to this web site ( www.optimastainless.co.uk). Stamford Hampers may terminate or restrict user's access and change the Terms and Conditions effective upon notice.

This agreement shall be governed by and construed in accordance with the laws of England, without giving effect to any principles of conflicts of law. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Privacy Statement
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.


The type of information we will collect about you includes:

your name
address
phone number
fax number
email address

We will never collect sensitive information about you without your explicit consent.


The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us, or viewing your account page. If you find any inaccuracies we will delete or correct it promptly.


The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Contacting Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: [###@####.com] [t: 01########]

Delivery
Please allow up to 14 days for delivery of goods to the United Kingdom.

Refunds & Guarentee
We are sure you will be delighted with your order from Optima Stainless. However, if any item is damaged or for any reason you are not fully satisfied with your purchase, please return it within 28 days of receipt, in its original packaging, we'll process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return.

Refunds will be given at the discretion of the Optima Stainless.